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My Account Was Hacked!

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#1 Viva_la_Bambi



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Posted 06 April 2012 - 01:13 PM

I have been a long time user of Jellyneo, but decided yesterday to make an account finally on the site. So I signed up and happened to use the password that I use for my Neopet's account. I logged into my Neopet's account today and find it was hacked and all of my Neopoints have been stolen from my bank so I sent in a ticket to the Neopet's team. I just wanted to ask if there was any way that someone on the other end of Jellyneo could have used my password and screenname to log in and steal my points. I never told anyone my username or password besides Jellyneo (and never explicitly said my password, I only used the same password to sign-up) Thanks guys for all your hard work!

#2 Nynex


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Posted 06 April 2012 - 01:17 PM

sorry to hear you were hacked. However, there is no way for us to even see your password, as it is encrypted.

As a good rule of the internet, you should never use the same password anywhere though.

#3 Viva_la_Bambi



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Posted 06 April 2012 - 01:21 PM

I know and it is good to know that it was encrypted! Thank you for the speedy reply! Hopefully the Neopets team can find out what is up because I never told anyone my password and they would have a very hard time trying to guess it!

#4 invaderhorizongreen


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Posted 07 April 2012 - 07:02 PM

I hope your account will be ok and i wish that TNT will get back to you very quickly!

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